ArkTalents

Solutions/Recruitment process outsourcing/Field sales

Consumer lending · Mexico

Field sales

Hiring field sales people for a consumer-lending operation in Mexico.

Project background

The client was building a consumer-lending street team in Mexico — field sales, promoters, and territory supervisors, city by city. Sales managers could not also recruit.

Headquarters issued one national number. Locally, transport and safety radius differ by city. Hires had to land in city waves, supervisors before the street, or week-one drop-off would sit on the pavement.

Profile

  • Field sales who will work inside a named radius, with weekly attendance that can be checked.
  • Supervisors who have run a street or branch team, able to meet in the local language.
  • Telephone-only sales profiles stayed off the street roster.
  • Background checks before the first day on the street.

Search timeline

First gate

First street team in 3 weeks

Second gate

City waves closed in 9 weeks

Supervisors joined first. The first street team went out in week three. Later waves followed the city plan. Headcount closed in week nine.

CVs presented

Presented

132

Landed

47

132 presented; 47 started. Week-one drop-off sat with people whose commute was too long. Later screens added a radius check.

What we took from it

City waves, supervisors first. One national total cannot manage drop-off.

After the radius sat in the screen, week-one resignations fell. Checks before the street avoided swapping people who had already knocked on doors.

For the next brief: people and radius by city, not one Mexico total.

Questions

How long did this Field sales project take in Mexico?

First street team in 3 weeks. City waves closed in 9 weeks.

How many people were presented on this Field sales project?

132 presented; 47 landed.

What profile did this Field sales seat need in Mexico?

Field sales who will work inside a named radius, with weekly attendance that can be checked.

How did this volume hire work in Mexico?

Hiring field sales people for a consumer-lending operation in Mexico.

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