Solutions/Recruitment process outsourcing/Relationship manager
Financial services · Hong Kong
Relationship manager
Hiring relationship managers for a financial-services team in Hong Kong.
Project background
The client was adding relationship managers in Hong Kong — more than a two-person search, less than a factory ramp. Licensing and book quality sat in the brief.
Headquarters wanted the seats full in two weeks. Locally, licensed people move on notice and non-compete clocks. The pipeline had to be dated by start month, not by interview count.
Profile
- Hong Kong licensing in hand, or a dated path to registration.
- A book that can be checked — not only a headcount of names.
- Will sit on the city team, not treat the seat as a regional title.
- Unlicensed profiles who cannot practise in Hong Kong stayed out of the pipeline.
Search timeline
First gate
First list in 5 business days
Second gate
Seats filled in 10 weeks
The first list went out on business day five. Joiners followed notice periods. Agreed seats were filled in week ten. Unlicensed profiles were not used to pad the count.
CVs presented
Presented
28
Landed
9
28 CVs presented; 9 started. Licensing and book checks sat before interview, so the team did not churn after go-live.
What we took from it
The pipeline was managed by start month, not by weekly interview slots. The headcount matched people who could practise.
The two-week fill was rewritten as a ten-week staggered join. Keep the two-week clock and the licence requirement has to drop.
For the next brief: write licence and notice into the calendar before promising a date.